Community manager roles
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There are two roles that a Community manager can be assigned: Admin or Ambassador. Both roles are equipped to handle the day-to-day engagement with students, including making posts and viewing interactions. Admins can also assign or remove community members.

In this article

Invite a new member

Admins can invite a new member to help with posts and events, furthering engagement with students.

noteNote: Only an Admin can invite a new member. You won't see the option to invite a new member if you don't have Admin permission.

To invite a new member:

  1. In the top menu, click Administrators to open the list of all community managers.
    The cursor is clicking Administrators in the top menu to open the Administrators page. There are four people with either Ambassador or Administrator as their role.
    Click to enlarge
    The cursor is clicking Administrators in the top menu to open the Administrators page. There are four people with either Ambassador or Administrator as their role.
  2. Click Invite new member.
    The Administrator page. The cursor is clicking Invite new member.
    Click to enlarge
    The Administrator page. The cursor is clicking Invite new member.
  3. Add their email address. Click Next.
  4. Add their first and last name. Click Next.
  5. Choose a role between Administrator and Ambassador.
    Adding a new community manager. The email address and basic information has been filled in. This step is to choose a role between Administrator and Ambassador.
    Click to enlarge
    Adding a new community manager. The email address and basic information has been filled in. This step is to choose a role between Administrator and Ambassador.
  6. Click Add.
    • They’ll receive an email with the invitation to join.

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Change a Community manager’s role

To change a community manager’s role:

  1. In the top menu, click Administrators to open the list of all community managers.
    The cursor is clicking Administrators in the top menu to open the Administrators page. There are four people with either Ambassador or Administrator as their role.
    Click to enlarge
    The cursor is clicking Administrators in the top menu to open the Administrators page. There are four people with either Ambassador or Administrator as their role.
  2. Click the name of the manager you’d like to update.
  3. Select the role you want to give them between Admin and Ambassador.
    A community manager's profile with the cursor clicking Ambassador to change it from Admin.
    Click to enlarge
    A community manager's profile with the cursor clicking Ambassador to change it from Admin.
  4. Click Save.
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